There is no need to say – but for some reason, I’m still saying it – that point-of-sale is much more than soft hardware that helps to receive and run orders. For instance, the data gathered from POS systems also gives a deep insight into customer behavior and demands, which is a valuable asset in raising customer satisfaction and profitability.
How about looking at the significant features and then the POSes themselves to see how you can simplify business and keep your customers happy?
They are the command center in your pocket. Whether you’re managing sales, tracking inventory, or accessing reports on the go, the app’s ease of use and sync reliability are crucial.
A good invoicing system does more than just spit out receipts. It should handle recurring billing, track payments, and generate detailed invoices. Customizable templates and automated follow-ups for unpaid invoices is what you want, trust me.
A smart CRM is your secret weapon for understanding customer behavior. It stores purchase history, tracks preferences, and helps you create targeted marketing campaigns. Bonus points if it integrates smoothly with your loyalty programs to keep those customers coming back.
Managing a team can be a juggling act. A POS system that tracks employee hours, manages schedules, and monitors performance is a game-changer. Role-based access and payroll integration will help you stay on top of things without losing your mind.
For service-based businesses, appointment booking is critical. A solid POS will let customers book services online and sync those bookings with your staff’s availability. Look for real-time calendar updates and automated reminders to avoid double bookings and no-shows.
Your POS should play nice with your other tools, whether it’s accounting software or delivery platforms. Look for strong API support and seamless third-party app integration, so everything talks to each other without tech tantrums.
The modern customer expects choices – credit cards, mobile wallets, online payments, you name it. Your POS should accept all major payment types with minimal transaction fees to keep the experience smooth for both you and your customers.
Data is your business’s crystal ball. A strong POS system generates detailed, real-time reports on sales, inventory, and employee performance. Make sure you can customize these reports to dig deeper into the data that matters most to you.
Need a POS system that moves with you? Look for one that can be used on tablets or smartphones, with strong battery life and a reliable connection – especially if you’re running a mobile or pop-up business.
Security is key when handling sensitive data. Your POS should offer role-based access controls so you can easily manage who sees what. This way, you can give your team the access they need without putting your business at risk.
Your POS system should be equipped with PCI compliance, encryption, and secure payment processing. With cyber threats always evolving, you’ll want a system that updates regularly to meet the latest security standards.
Cost structures can vary—from upfront purchases to subscription models or transaction-based fees. Make sure you’re clear on the total costs involved, including hardware, software, and support fees. Sometimes the best option isn’t the cheapest, but the one that offers the most value.
What do Try Cake POS, EPOS Now, AlohaCloud, eHopper POS and LAVU have?
We at KitchenHub do not have a POS system, but we can find you one :)
Or, if you have a few, we can help you run them through one device only. Actually, we have many things to offer, so please check the website.
